Hermes: the AI agent layer that runs hospital operations without replacing the systems underneath
For a 311-facility hospital network, HomoDeus deploys Hermes as the orchestration layer across admissions, authorization, billing, appeals, and discharge. 5 core agent types coordinate across the existing stack while operational teams spend 27% of their time configuring agents.
Major Brazilian hospital network with 311+ facilities. Naming pending client approval.
Hospital operations live in the gap between systems. Admissions, prior authorization, billing, appeals, and discharge all touch different platforms and different teams. Operations staff know exactly where the friction is. IT teams know exactly how to build software. Neither side speaks the other's language fluently, and the manual coordination layer in between never goes away. HomoDeus built Hermes for that layer.
Outcomes
Hermes does not replace the hospital's systems. It orchestrates across them so that the manual coordination layer between admissions, billing, and discharge stops being a person typing values from one screen into another.
The problem
A 311-facility hospital network runs hundreds of operational workflows daily across an EHR, a revenue cycle platform, a payer integration layer, and a dozen internal tools. Each handoff is a place where a person reads a screen, picks a value, and types it somewhere else. Prior authorizations stall. Billing denials pile up. Appeals backlog. The IT roadmap to fix this is years long, and operations cannot wait years.
What we built
HomoDeus deploys Hermes as an AI orchestration layer that sits on top of the hospital's existing systems without replacing any of them. Five core agent types coordinate the high-friction workflows: admissions, prior authorization, billing, appeals, and discharge. Each agent is configurable by operational staff without coding. The deployment is sized to the network, with engagements ranging from $155K to $295K depending on scope. Operations teams spend roughly 27% of their time training and configuring agents, which means the same people who knew the workflow now own the system that runs it.
Stack
- Admissions agent
- Prior authorization agent
- Billing coordination agent
- Appeals and denials agent
- Discharge orchestration agent
- No-code agent configuration interface
Time to production
Phased rollout, agents in production across operational workflows
Questions a C-suite leader will ask
What does Hermes do for a hospital chain?
Hermes is an AI orchestration layer that coordinates across admissions, prior authorization, billing, appeals, and discharge without replacing the hospital's existing EHR or revenue cycle systems. Five agent types absorb the manual handoffs between platforms across all 311+ facilities.
Does Hermes require ripping out our existing hospital systems?
No. Hermes is built as an orchestration layer that sits on top of existing systems (EHR, revenue cycle, payer integration). The agents work against the platforms the hospital already runs.
How much does AI orchestration for a hospital network cost?
HomoDeus prices Hermes engagements from $155K to $295K depending on network scope and the number of agent types deployed. Operational teams typically spend 27% of their time configuring agents, which means staff who know the workflow own the system.