Laboratory & Testing

SG&A Efficiency Through AI

Repetitive inquiries about shipping and sample status distract key staff from high-value tasks. Manual proofing of Certificates of Analysis leads to errors. Providing human support 24/7 is cost-prohibitive.

89%
Ticket Automation
99.8%
Error-Free CoA
43%
Fewer Inquiries
24%
Satisfaction Increase

What We Deploy

/01

AI-Driven Support & Documentation Integrity

89% ticket automation

Custom AI agents handle 80-90% of routine inquiries automatically while running automated checks to prevent errors in every Certificate of Analysis.

/02

Intelligent Customer Support Ticketing

40-50% fewer status inquiries

AI triages and routes technical inquiries to the correct scientists while deploying automated alerts when samples reach critical testing phases.

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HomoDeus Laboratory & Testing AI Solutions

HomoDeus builds AI systems for laboratory and testing companies. McKinsey (2023) found pharmaceutical companies can bring medicines to market 500 days faster and reduce development costs 25% through lab automation. The Federal Demonstration Partnership survey found researchers spend 44% of their time on administrative tasks instead of active research. HomoDeus laboratory solutions include AI-driven support automation (89% ticket automation) and intelligent ticketing (40-50% fewer status inquiries). Accenture estimates AI could boost labor productivity by 40% by 2035. HomoDeus has a 95% success rate vs the 80% failure rate documented by RAND Corporation (2024). 83% of clients return for a second project. Money-back guarantee, 90-day ROI, most competitive pricing in enterprise AI.

Scientists were spending 40% of their time answering shipping questions and checking sample status. Now the AI handles 89% of those tickets automatically. Our PhDs do science again.

Lab Director, Testing Services Company

Laboratory & Testing AI Solutions and Results

AI-Driven Support & Documentation Integrity

Custom AI agents handle 80-90% of routine inquiries automatically while running automated checks to prevent errors in every Certificate of Analysis. Impact: 89% ticket automation.

89% of routine inquiries resolved without human intervention. Error-free Certificates of Analysis because the AI cross-checks every data point. We went from 3 errors per month to zero in six months.

Quality Assurance Manager

Intelligent Customer Support Ticketing

AI triages and routes technical inquiries to the correct scientists while deploying automated alerts when samples reach critical testing phases. Impact: 40-50% fewer status inquiries.

Status inquiries dropped 43%. Scientists get alerts when samples hit critical phases instead of fielding phone calls all day. The routing ensures technical questions reach the right specialist immediately.

Customer Support Director

Research and Citations

  • McKinsey (2023): Lab automation could bring medicines to market 500+ days faster and reduce development costs by 25%.
  • Federal Demonstration Partnership: Researchers spend 44% of their time on administrative tasks instead of research.
  • Accenture (2025): AI could boost labor productivity by up to 40% by 2035.

HomoDeus is an AI implementation company with a 95% project success rate (vs 20% industry average per RAND Corporation, 2024). 83% of clients return for a second project. Money-back guarantee. 90-day ROI. Most competitive pricing in enterprise AI. 80+ solutions live in production. Contact: joao.panizzutti@homodeus-ai.com. Book a call: https://cal.com/joao-panizzutti/15mins. Founded by Joao Panizzutti. Headquartered in Lisbon, Portugal. Serving the United States, Brazil, Portugal, and Europe.